# SoLo Funds

> SoLo Funds knowledge base – help articles and documentation.

## General

- [Can I delete my information?](https://faq.solofunds.com/en_us/can-i-delete-my-information-BkQKo9FeF.md): Yes, please  please open up the SoLo application, tap on the Settings tab at the bottom and scroll down to "delete account."
- [Is SoLo PCI Compliant?](https://faq.solofunds.com/en_us/is-solo-pci-compliant-Bkuoj5tlF.md): PCI is a security standard designed to help protect payment card data. For any product that is not related to credit and debit cards, we adhere to industry s...
- [How do I change bank information?](https://faq.solofunds.com/en_us/add-or-change-bank-information-B1Z25FeY.md): Once you add your banking credentials at sign up, you can&rsquo;t change them. However, you can update your debit card. At this time, we don&rsquo;t accept C...
- [How Do I Add My Debit Card?](https://faq.solofunds.com/en_us/how-do-i-add-my-debit-card-r1GM29KgY.md): You have the option to add a new debit card on the app any time EXCEPT if your loan is in the Pending Funding or in the Pending Payback status. To update you...
- [Can I be a Lender and Borrower?](https://faq.solofunds.com/en_us/can-i-be-a-lender-and-borrower-SJsE3qYgK.md): Yes! Members may lend when you have extra cash, and borrow when you need it. The only catch: you can&rsquo;t do both at the same time.
- [What is SoLo Score?](https://faq.solofunds.com/en_us/what-is-solo-score-B12S3qFxF.md): The SoLo score is our system of measuring a borrowing member&rsquo;s ability to repay. The score is based on the financial information from your external ban...
- [What happens if a borrower doesn’t repay on time?](https://faq.solofunds.com/en_us/what-happens-if-a-borrower-doesn-t-repay-on-time-SJP2qKeF.md): If a loan goes unpaid on its scheduled payment date, the SoLo recovery team actively pursues repayment through a combination of automated and manual processe...
- [What type of debit cards are accepted?](https://faq.solofunds.com/en_us/what-type-of-debit-cards-are-accepted-S1ZchcFlY.md): Here are the requirements for debit cards:      It must be a debit card issued to you by your bank. Credit cards and prepaid debit cards are not accepted; ev...
- [What happens when a loan goes to collections?](https://faq.solofunds.com/en_us/what-happens-when-a-loan-goes-to-collections-SJqnnctxt.md): SoLo attempts to recover funds on behalf of the lender for 90 days after the scheduled repayment date. After that, we transfer the account to a third-party c...
- [Are there additional fees?](https://faq.solofunds.com/en_us/are-there-additional-fees-Hy46FeOLq.md): Unlike other platforms, SoLo does not have any mandatory fees. Specifically, SoLo does not have any subscription fees, transaction fees, or expedition fees. ...
- [Is SoLo a Lender?](https://faq.solofunds.com/en_us/is-solo-a-lender-HkKEKx_8c.md): No,  SoLo enables a marketplace where members make capital requests on their terms while other members can fund those requests. 100% of all funds lent ...
- [What’s SoLo’s Risk Measure?](https://faq.solofunds.com/en_us/what-s-solo-s-underwriting-measure-B11l5xu85.md): The SoLo score is a transaction-based risk assessment enabled by banking data. The score is determined by taking a look at consumers' cash flow&mdash;we inte...
- [What’s SoLo’s verification process?](https://faq.solofunds.com/en_us/what-s-solo-s-verification-process-rJz79ldI5.md): Members have a 3 part verification process. First, all members meet AML/KYC obligations consistent with opening a bank account. This includes providing basic...
- [How Do I Contact SoLo?](https://faq.solofunds.com/en_us/how-do-i-contact-solo-rJvng_8c.md): We&rsquo;re always eager to hear from members. There are three ways to contact our support team:      Send an email to   help@solofunds.com   . You sho...
- [What’s the APR or Interest?](https://faq.solofunds.com/en_us/what-s-the-apr-or-interest-HJKttxuLc.md): All loans enabled on SoLo have 0% interest, and no APR. Solo Funds does not charge any interest on the loans made via their marketplace. Borrowing members ch...
- [What is the loan term?](https://faq.solofunds.com/en_us/what-is-the-loan-term-Sy6hy4OI9.md): The loan duration is 35 days, but you can customize your scheduled repayment time period to be shorter.
- [Do you protect my information?](https://faq.solofunds.com/en_us/do-you-protect-my-information-BkDvyNu8q.md): We do not sell your private information to any third party. Please visit our   Privacy Policy   for more information.
- [Why is my account blocked?](https://faq.solofunds.com/en_us/why-is-my-account-blocked-BJdmyyxr2.md): At SoLo Funds we place great importance on the safety and security of our Borrowers and Lenders within our community We understand that you may have concerns 
- [Can I change my login information?](https://faq.solofunds.com/en_us/can-i-change-my-login-information-SyJp1yxrn.md): Before registering for SoLo we recommend using a personal email address that is associated with Facebook Google or Apple We advise against using a work or s
- [When will the app be available in California?](https://faq.solofunds.com/en_us/when-will-the-app-be-available-in-ca-SkpeyxB3.md): We have great news to share We are excited to announce that SoLo is coming back to California As you may recall we temporarily paused our operations in July 
- [When will the app be available in the District of Columbia?](https://faq.solofunds.com/en_us/when-will-the-app-be-available-in-dc-SkeQWkgBh.md): Were excited to announce that SoLo has reached an agreement with the District of Columbias Office of the Attorney General The resolution marks a clear pathwa
- [What are the lender fees?](https://faq.solofunds.com/en_us/what-are-the-lender-fees-rJeUd7orJe.md): SoLo Fee a SoLo Fee of 15 of the loan principal amount is assessed from the loan repayment if repaid between i the scheduled repayment date and ii the 35t
- [What are the borrowing costs?](https://faq.solofunds.com/en_us/what-are-the-borrowing-costs-r1A_tQsBkx.md): For more detail see    SoLo Pricing        Borrowing members choose how much and when they pay including if they want to add an optional tip to the lending m
- [When will the app be available in Connecticut?](https://faq.solofunds.com/en_us/when-will-the-app-be-available-in-connecticut-HyhC5F3rke.md): Were excited to announce that SoLo has reached an agreement with Connecticut The resolution marks a clear pathway forward for SoLo to continue its offering to
- [When will the app be available in Pennsylvania?](https://faq.solofunds.com/en_us/when-will-the-app-be-available-in-pennsylvania-rkDojF2rJl.md): Were excited to announce that SoLo has reached an agreement with Pennsylvania The resolution marks a clear pathway forward for SoLo to continue its offering t
- [When will the app be available in Maryland?](https://faq.solofunds.com/en_us/when-will-the-app-be-available-in-maryland-HyVDnFhB1x.md): Were excited to announce that SoLo has reached an agreement with Maryland The resolution marks a clear pathway forward for SoLo to continue its offering to Ma
- [Why is my verification pending? Why am I not verified?](https://faq.solofunds.com/en_us/why-is-my-verification-pending-why-am-i-not-verified-rkpLzq2Byl.md): To be a member you have to meet all the requirements to create a bank amount which include being KYC verified and passing all AML OFAC and security screening
- [Is the SoLo Wallet FDIC insured?](https://faq.solofunds.com/en_us/is-the-solo-wallet-fdic-insured-H1aTu2lU1e.md): Your balance within SoLo is FDIC insuredspecifically the funds within your SoLo wallet As with standard bank accounts money movement to other accounts like
- [Reward Disclosure](https://faq.solofunds.com/en_us/reward-disclosure-rJbuNXzxT.md): Any reward refers to payments from SoLo in the form of SoLo Credits The reward is not interest is not an annual percentage yield and is solely an obligation o
- [Can I view my conversation history with customer support?](https://faq.solofunds.com/en_us/can-i-view-my-conversation-history-with-customer-support-HyaHqyI8kx.md): Yes The Customer Support Portal is exclusively accessible online letting you review all your previous interactions with our support team To view your convers
- [Can I replace my debit card?](https://faq.solofunds.com/en_us/can-i-replace-my-debit-card-rJQti67KJl.md): Yes If youre looking to update your debit card for a new one no problem at all Just keep in mind that you can update your card up to three times within a 30

## Sign Up

- [Why do you need my Social Security Number?](https://faq.solofunds.com/en_us/why-do-you-need-my-social-security-number-H1GVT5tet.md): Your Social Security number (SSN) is a unique way to identify you. We only use it for the purpose of verifying your identity in an effort to comply with requ...
- [Unable to Scan my Driver’s License](https://faq.solofunds.com/en_us/unable-to-scan-my-driver-s-license-H1pr6cYgY.md): If you&rsquo;re having issues scanning your ID, here are a few tips we have found most helpful when taking a picture of your ID:      Use a dark or black bac...
- [Can I use a different form of ID aside from my Driver License?](https://faq.solofunds.com/en_us/can-i-use-a-different-form-of-id-aside-from-my-driver-license-BJlPpcFlF.md): At this time, we only can accept state-issued IDs. We currently do not accept passports or temporary IDs. If you have any questions or concerns, please reach...
- [Why do I need to connect my bank?](https://faq.solofunds.com/en_us/why-do-i-need-to-connect-my-bank-SJddT5teF.md): To lend or request funds using SoLo we require your bank and debit card information.  We use the bank account information for balance checks, account history...
- [What if my bank is not listed on the app?](https://faq.solofunds.com/en_us/what-if-my-bank-is-not-listed-on-the-app-HksY6cYxF.md): We are always working to add more banks as we grow. If your bank is not listed we may not support them at this time. Check back again soon!  Unfortunat...
- [Why can’t I sign in?](https://faq.solofunds.com/en_us/why-can-t-i-sign-in-SJbJg9hrJg.md): Please use the email or phone number associated with your account If you are a new user please use a mobile phone number and email that has an associated hist
- [Where is the SMS verification code?](https://faq.solofunds.com/en_us/where-is-the-sms-verification-code-SyXCe9nHJe.md): Please use a mobile phone number that has an associated history with you with SMS enabled New numbers will have issues being used If you are having an issue
- [Where is the email magic link verification?](https://faq.solofunds.com/en_us/where-is-the-email-magic-link-verification-BkQT92H1x.md): Please use an email that has an associated history with you Additionally check your spam folder New emails will have issues being used If you are having an 
- [Can I update my address?](https://faq.solofunds.com/en_us/can-i-update-my-address-BkoUN9hr1l.md): At this time we are limited Currently you can only update your address if prompted in the app due to you using an incorrect format such as a PO Box Your a
- [Can I update my phone number or email?](https://faq.solofunds.com/en_us/can-i-update-my-phone-number-or-email-S1Nsrq2Bke.md): At this time we are limited due to security concerns If you need to make this update please gather proof as to why you need this update such as a phone bill 
- [Why can’t I add my debit card?](https://faq.solofunds.com/en_us/why-can-t-i-add-my-debit-card-rkfkO2e8kg.md): There are few issues that could cause issues If the problem persists please try an updated card To ensure the card can be added please verify the below    

## Borrowing

- [When will my loan request be fulfilled?](https://faq.solofunds.com/en_us/when-will-my-loan-request-be-fulfilled-Sk_hT5tgY.md): Funding a loan request is up to the discretion of individual lending members.  Borrowing members choose how much and when they pay, including if they w...
- [How can I change the information on my submitted loan request?](https://faq.solofunds.com/en_us/how-can-i-change-the-information-on-my-submitted-loan-request-HJ5TacteF.md): Unfortunately, fund requests can&rsquo;t be edited after they&rsquo;ve appeared in the marketplace. To make changes, please cancel the request and create a n...
- [Can I cancel my loan request?](https://faq.solofunds.com/en_us/can-i-cancel-my-loan-request-HJq0p5tlY.md): To cancel your loan request, please go to your user profile, locate your active loan, click on the loan and select &lsquo;Cancel Loan&rsquo; at the top right...
- [How much can I request?](https://faq.solofunds.com/en_us/how-much-can-i-borrow-ByTkA9tlF.md): We&rsquo;ve currently set a range of $20 to $575 for loan requests. Your SoLo score determines the upper limit. The more you use SoLo and repay loans early o...
- [Can I borrow more than one loan at a time?](https://faq.solofunds.com/en_us/can-i-borrow-more-than-one-loan-at-a-time-ryJCcKxt.md): Members are only permitted to request one loan at a time. Once a loan is fully repaid and the status is marked &lsquo;completed,&rsquo; you may request anoth...
- [What if I miss my scheduled repayment date?](https://faq.solofunds.com/en_us/what-if-i-miss-my-due-date-S1mGAcYxt.md): We encourage members to make their scheduled loan repayment dates. When that doesn&rsquo;t happen, here&rsquo;s what to expect:     A late fee of 10% of the ...
- [Unable to pay by my due date?](https://faq.solofunds.com/en_us/unable-to-pay-by-my-due-date-BJK7R9teK.md): If you are unable to pay by your due date, please contact our   support team   for further assistance.
- [When will I get a loan?](https://faq.solofunds.com/en_us/when-will-i-get-a-loan-BkZICctxF.md): Funding a loan request is up to the discretion of individual lending members in the SoLo community. SoLo does not approve or deny any loans as it is co...
- [What if I don't get a lender proposal?](https://faq.solofunds.com/en_us/what-if-i-don-t-get-matched-to-a-lender-HJyY05txF.md): All loan requests will remain active in the marketplace for 3 days, unless the selected due date is within 5 days. If you are not matched with a lender in 3 ...
- [What if I want to contact the lender to say “thanks for the loan”?](https://faq.solofunds.com/en_us/what-if-i-want-to-contact-the-lender-to-say-thanks-for-the-loan-Sk7J7EOU9.md): At this time, we don&rsquo;t share personal information about any of our users. You can help keep the SoLo community healthy by lending to a borrower in need...
- [Why can't I request a loan?](https://faq.solofunds.com/en_us/why-can-t-i-request-a-loan-Hy_H0AcOY.md): We have requirements around your bank account(s) status that need to be met in order to request a loan.      All bank accounts linked to your profile m...
- [What if my loan request doesn't get funded?](https://faq.solofunds.com/en_us/what-if-my-loan-request-doesn-t-get-funded-H1VSyNO8q.md): If your request is not selected to be funded by an individual lending member within 3 days, your loan request will expire and you will be notified to create ...
- [How does SoLo Boost work?](https://faq.solofunds.com/en_us/how-does-solo-boost-work-ryxXKrRiJl.md): Solo Boost is a feature designed to help increase your score by connecting additional banks and debit cards You can connect up to 3 banks and 3 debit cards at 
- [Can I replace one of my connected banks or cards?](https://faq.solofunds.com/en_us/can-i-replace-one-of-my-connected-banks-or-cards-SJ5pFH0okl.md): Yes you can replace any of your connected banks or cards once you have added 3 When doing so youll be given the option to choose which existing card or bank
- [How do Multiple Payment Methods and SoLo Boost affect loan funding and scores?](https://faq.solofunds.com/en_us/how-do-multiple-payment-methods-and-solo-boost-affect-loan-funding-and-scores-B1BijrAiyl.md): Borrowers who use multiple payment methods have a higher probability of receiving funding and can increase their SoLo Score outside of ontime loan repayments 

## Lending

- [Are Tips Taxable?](https://faq.solofunds.com/en_us/are-tips-taxable-HyZcRqKgF.md): SoLo does not provide tax advice, however, we do provide lending members a year-end statement that can be used as a reference when working with your tax prof...
- [Who can be a Lender?](https://faq.solofunds.com/en_us/who-can-be-a-lender-ryzoCcKxt.md): Everyone who joins the SoLo community is eligible to lend and borrow. However, if a member is in the process of borrowing, they can&rsquo;t fund a loan at th...
- [Will the Borrower be able to take out another loan on the SoLo app if they still owe?](https://faq.solofunds.com/en_us/will-the-borrower-be-able-to-take-out-another-loan-on-the-solo-app-if-they-still-owe-Hkz2CcYgY.md): No, any member who&rsquo;s not repaid a loan will be suspended from the SoLo app until payment. If the loan goes to our third-party collections agency, the m...
- [What is a Solo Score? How can I check the credibility of a borrower?](https://faq.solofunds.com/en_us/what-is-a-solo-score-how-can-i-check-the-credibility-of-a-borrower-rJpR5Klt.md): The SoLo score is our system of identifying every member&rsquo;s credit on our platform. The score is based on the financial information we collect via Plaid...
- [Does SoLo guarantee repayment?](https://faq.solofunds.com/en_us/does-solo-guarantee-repayment-BkcHqx_8c.md): No, SoLo does not guarantee repayment for loans funded on its marketplace. We have created a secure verification and scoring process to assist lending member...
- [What is the maximum lending limit?](https://faq.solofunds.com/en_us/what-is-the-maximum-lending-limit-BJXzpmOU9.md): There&rsquo;s a per-month limit on lending alongside a daily limit. These limits are imposed by our banking partner. These limits are based on the total valu...
- [The Fundamentals of Successful Lending](https://faq.solofunds.com/en_us/the-fundamentals-of-successful-lending-SJLJAXuU9.md): SoLo is a new way for people to invest with an eye on financial and social returns. Every loan offers a borrower an equitable helping hand and promises a len...

## Wallet

- [What is a SoLo Wallet?](https://faq.solofunds.com/en_us/what-is-solo-wallet-SJhxPZGYi.md): The SoLo Wallet is a memberrsquos deposit account that holds both SoLo Cash and SoLo Credits balances Wallet balances are used to fund and repay loans Yo
- [How do I deposit funds into my SoLo Wallet?](https://faq.solofunds.com/en_us/how-do-i-deposit-funds-into-my-solo-wallet-r1QRwbfFs.md): Members can deposit funds into their SoLo Wallet with their connected debit card The funds deposited will appear in the SoLo Wallet as SoLo Cash  There is 
- [How do I withdraw funds from my SoLo Wallet?](https://faq.solofunds.com/en_us/how-do-i-withdraw-funds-from-my-solo-wallet-S1xdZfto.md): Members can withdraw funds from their SoLo Wallet to their connected debit card Members are only allowed to withdraw their SoLo Cash balance and not their S
- [What is my SoLo Wallet Transaction History?](https://faq.solofunds.com/en_us/what-is-my-solo-wallet-transaction-history-BJ1IuZfKo.md): Members have the ability to view all transactions which affect their walletrsquos SoLo Cash and Credits balances The transaction history can be accessed w
- [Can I download my SoLo Wallet Transaction History?](https://faq.solofunds.com/en_us/can-i-download-my-solo-wallet-transaction-history-Hk9dOWfYo.md): Members have the ability to download their entire SoLo Wallet Transaction History by clicking the three dots to the right of ldquoLatest Transactionsrdquo
- [What is the difference between SoLo Cash and SoLo Credits?](https://faq.solofunds.com/en_us/what-is-the-difference-between-solo-cash-and-solo-credits-Sk2o_WGKi.md): The SoLo Wallet balance holds both SoLo Cash and SoLo Credits  SoLo Cash is equivalent to having cash onhand and there are no restrictions towards how it c
- [How do I payback a loan with my wallet?](https://faq.solofunds.com/en_us/how-do-i-payback-a-loan-with-my-wallet-rk9VKGFs.md): As a borrowing member you are able to use your SoLo Wallet to payback loans Payback with wallet follows the order below   SoLo Credits  SoLo Cash and Cred
- [Why was the loan funded with a different funding method?](https://faq.solofunds.com/en_us/why-was-the-loan-funded-with-a-different-funding-method-ry0qGYi.md): As a lending member you are able to see how the loan you are proposing on will be funded  There is a possibility that the loan is funded with a different m
- [What are my wallet deposit and withdrawal limits?](https://faq.solofunds.com/en_us/what-are-my-wallet-deposit-and-withdrawal-limits-HyFHCzKj.md): The current deposit and withdrawal limits are found below  You can attempt to deposit and withdraw the maximum amounts as many times as your connected debit
- [How do I receive loan repayments as a lender?](https://faq.solofunds.com/en_us/how-do-i-receive-loan-repayments-as-a-lender-Hkt3I7zFo.md): As a lending member all loan repayments settle in your SoLo Wallet and appear as SoLo Cash You can use the SoLo Cash to fund your subsequent loans If you 
- [How do I fund a loan with my wallet?](https://faq.solofunds.com/en_us/how-do-i-fund-a-loan-with-my-wallet-HkulD7MYj.md): As a lending member you are able to use your SoLo Wallet to fund loans Funding with wallet follows the order below   SoLo Credits  SoLo Cash and Credits  
- [Why is SoLo charging a withdrawal fee?](https://faq.solofunds.com/en_us/why-is-solo-charging-a-withdrawal-fee-r1yfFX7b3.md): Since we began SoLo weve been covering all fees associated with money movement on the platform We did not want to pass fees onto members without having a fre
- [Why are my transactions failing?](https://faq.solofunds.com/en_us/why-are-my-transactions-failing-SycSvhlLke.md): There are a number of issues that could cause this issue     Issues include      Bank Transaction limits      Debit Card limits      SoLo Transaction limits  

## SoLo Debit Card

- [How do I activate my new debit card?](https://faq.solofunds.com/en_us/how-do-i-activate-my-new-debit-card-Bk2NmNp9ex.md): Your SoLo Debit Card activation process is streamlined within the SoLo app For virtual cards activation happens automatically when you create your account and
- [How long will it take to receive a replacement card?](https://faq.solofunds.com/en_us/how-long-will-it-take-to-receive-a-replacement-card-BJ7uSVT9eg.md): Virtual cards are replaced instantly with a new set of card numbers generated for immediate usage Physical cards can take several business days to be delivere
- [Can I choose my own PIN?](https://faq.solofunds.com/en_us/can-i-choose-my-own-pin-SktLV6cll.md): Yes you can set and update your PIN through the SoLo app within the SoLo Card section of the wallet
- [What should I do if I forget my PIN?](https://faq.solofunds.com/en_us/what-should-i-do-if-i-forget-my-pin-BJFHv4pcle.md): You can reset your PIN directly through the SoLo app by clicking the Update PIN button in the SoLo Card section of the app
- [What do I do if my debit card is lost or stolen?](https://faq.solofunds.com/en_us/what-do-i-do-if-my-debit-card-is-lost-or-stolen-ByDuVpcge.md): Immediately report your lost or stolen card through the SoLo app The app includes a dedicated Lost  Stolen button   for   quick reporting where you can sel
- [How do I report unauthorized transactions?](https://faq.solofunds.com/en_us/how-do-i-report-unauthorized-transactions-ry87KNTclg.md): The best way to report unauthorized transaction is through the SoLo apps dispute flow To create a dispute youll need to click the three dots next to Latest
- [Can I lock or freeze my card temporarily?](https://faq.solofunds.com/en_us/can-i-lock-or-freeze-my-card-temporarily-SyxH9ET9ll.md): No This functionality is not allowed at the moment
- [What is the daily purchase limit on my card?](https://faq.solofunds.com/en_us/what-is-the-daily-purchase-limit-on-my-card-BJgDiVpcge.md): Purchase limits are established through our card program rules and may vary based on your account standing and usage patterns Check the app for your current li
- [What is the daily ATM withdrawal limit?](https://faq.solofunds.com/en_us/what-is-the-daily-atm-withdrawal-limit-SyWynVTqee.md): Daily withdrawal limits are set as part of our card program limits and rules Contact customer service or check your app for your specific limits as they may v
- [Are there fees for using my debit card at ATMs?](https://faq.solofunds.com/en_us/are-there-fees-for-using-my-debit-card-at-atms-SkCFnEacgx.md): While SoLo does not currently charge a fee for using your debit card at an ATM ATM access is available through partnered networks that may charge a fee Specif
- [Are there fees for using my card internationally?](https://faq.solofunds.com/en_us/are-there-fees-for-using-my-card-internationally-rJFMpE69gx.md): International transactions are not allowed at this time
- [Does the card offer overdraft protection?](https://faq.solofunds.com/en_us/does-the-card-offer-overdraft-protection-ByFTT4Tcel.md): No The card blocks you from overdrafting on your account to protect you from overdraft fees The system is designed to decline transactions when your wallet ba
- [Can I use my debit card for online purchases?](https://faq.solofunds.com/en_us/can-i-use-my-debit-card-for-online-purchases-SkTaRET9le.md): Yes your SoLo Debit Card works for online purchases anywhere Mastercard is accepted subject to the restrictions found in your Debit Card Agreement The card us
- [Why was my transaction declined?](https://faq.solofunds.com/en_us/why-was-my-transaction-declined-HJ8nyS6cxg.md): Transactions may be declined due to insufficient wallet balance merchant category restrictions or fraud prevention measures
- [How do I dispute a charge on my debit card?](https://faq.solofunds.com/en_us/how-do-i-dispute-a-charge-on-my-debit-card-BkrLgBa5lx.md): Use the builtin dispute   flow   in the SoLo app To create a dispute youll need to click the three dots next to Latest Transactions and select the button 
- [Can I use my debit card internationally?](https://faq.solofunds.com/en_us/can-i-use-my-debit-card-internationally-BJAHbSTqel.md): No international transactions are not allowed at this time
- [How does the bank protect me against fraud?](https://faq.solofunds.com/en_us/how-does-the-bank-protect-me-against-fraud-S1QmGBTceg.md): Your card is protected by multiple layers of security Our fraud detection tools monitor all debit card transactions for fraud velocity checks detect unusual p
- [Does my card support contactless or mobile wallet payments?](https://faq.solofunds.com/en_us/does-my-card-support-contactless-or-mobile-wallet-payments-Skfazrpqgl.md): Yes   You   can add your SoLo Debit Card to Apple Pay Google Pay and Samsung Pay If connecting the card through your contactless system is unsuccessful you
- [How do I check the balance on my debit card?](https://faq.solofunds.com/en_us/how-do-i-check-the-balance-on-my-debit-card-BJhUXBTcex.md): Check your balance anytime through the SoLo app which displays realtime wallet balance information
- [Can I see pending transactions?](https://faq.solofunds.com/en_us/can-i-see-pending-transactions-SJwRmSa5lx.md): Yes The SoLo app distinguishes which transactions are pending and which are settled or in error
- [When will transactions post to my account?](https://faq.solofunds.com/en_us/when-will-transactions-post-to-my-account-BkmIES69gx.md): While almost all transactions will post in realtime to your SoLo Wallet some can take several business days to post
